Help when you need it.

Administrator: open Sites, create the activation code, then enter it on the kiosk browser/device. Once authorized, leave the device on the visitor Check In / Check Out screen.

Choose Check In, enter the required information, choose a reason for the visit, and check in. If the visitor does not know who they are visiting, that optional field can be left blank when the site is configured that way.

Choose Check Out. Search for the visitor by name and select the matching checked-in visitor, or use the visitor checkout code when that method is enabled.

Open Visitors in the administrator area to review visit records and exports. Analytics provides visitor metrics.

The kiosk browser/device needs administrator authorization. An administrator should create the activation code from Sites and enter it on that kiosk. This is not a visitor check-in step.

If your site has that field configured as optional, leave it blank and continue with the required visitor information.

An already opened and authorized kiosk can continue supported offline check-in and checkout activity. Queued activity synchronizes when connectivity returns. Do not clear browser data while offline activity is waiting to sync.

Confirm the configured email recipient, check spam or junk mail, and test delivery from the Email settings area.

From Management, open Setup & Configuration. Add your sites, guards, vehicles, and reporting email recipients.

Open Site Configuration and choose the activities guards should be able to log at that site. Save the changes.

Add each guard and complete their Guard ID and PIN setup. Initial account setup requires an internet connection.

A guard starts a shift, records activities or incidents during the shift, and ends the shift when work is complete.

Management → Setup & Configuration → Guards.

Use Sites to manage locations and Site Configuration to choose which activities guards can log at each site.

From the GuardReady Ops field screen, use Start Shift or End Shift.

Use Management → Operations for field history and Management → Reports for summaries, weekly hours, and exports.

Confirm the company code, Guard ID, and PIN. If a PIN reset is required, complete that step while online. An administrator can assist through guard management.

An administrator should check Site Configuration and confirm that activity is enabled for the guard's site.

Previously signed-in guards can continue supported offline field work using cached company data. Supported activity synchronizes when connectivity returns. First-time sign-in requires internet.

Check Reporting & Email for the recipient address and check the recipient's spam or junk folder.

Set your gym branding, site/location, membership plans, kiosk preferences, email settings, and administrator information.

Add staff with the appropriate role, then create or import the members who will use DocGymOps.

Open kiosk mode on the device used at the front desk or check-in area and test a member check-in before normal use.

Use the management screens for members, memberships, attendance, classes, staff, and reports.

Open Members to add a member or update membership and account information.

Use kiosk mode for member check-in. Members can use the configured manual or QR/scanner workflow.

Administrators can add staff and control staff access from the management area.

Use Attendance and Reports to review gym activity and operational records.

Confirm the member exists, their status/membership permits check-in, and the kiosk has the current member information.

Supported kiosk check-ins can queue while offline and synchronize when the connection returns. Avoid clearing browser data while queued check-ins are waiting to sync.

Confirm whether the account is ADMIN or STAFF. Some configuration and management functions are administrator-only.

DocGymOps can provide a kiosk-style application experience, but preventing someone from leaving the browser/app or seeing device controls requires the tablet's operating-system kiosk or app-pinning controls.